Privacy Policy
Your privacy and data security matter to us. Learn how we protect your information.
1. Introduction
MBAgencies ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
2. Information We Collect
We collect information you voluntarily provide to us, including:
- Name and contact information (email, phone number)
- Delivery address and billing address
- Order history and preferences
- Payment information (processed securely through our payment partners)
- Communications and customer service interactions
3. Automatic Data Collection
When you visit our website, we may automatically collect certain information:
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referrer information
- IP address
4. How We Use Your Information
We use the information we collect for:
- Processing and fulfilling your orders
- Sending order confirmations and delivery updates
- Providing customer support and handling inquiries
- Improving our website and services
- Sending promotional emails (with your consent)
- Fraud detection and prevention
- Complying with legal obligations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with:
- Logistics partners for delivery purposes
- Payment processors for transaction processing
- Service providers who assist us in operating our website
- Legal authorities if required by law
7. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and provide personalized content. You can control cookie settings in your browser preferences.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Unsubscribe from marketing communications
- Opt-out of data collection (to the extent legally permitted)
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. Continued use of our website following any changes constitutes your acceptance of the new terms.
Last Updated: February 2025
For privacy concerns or requests, please contact us via WhatsApp at +91 88489 02995